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Notation regarding the handling of personal information

Handling of personal information

ChancestTechno Co., Ltd. Basic Policy on Personal Information Protection

ChancestTechno Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of the personal information provided by everyone, and by complying with laws and related laws and regulations concerning the protection of personal information, we will properly handle personal information. We aim to collect, use, and manage personal information safely, and we will work on the following items to achieve this goal.

We will establish regulations regarding the protection of personal information and thoroughly inform our officers and employees. In addition, we will request our business partners to comply with laws and regulations regarding the handling of personal information, and we will supervise, guide, and discuss them as necessary.

We will appoint a person in charge of managing personal information, and we will establish an effective safety management system for the handling of personal information.

When collecting personal information, we will inform you of the purpose of collection and use in advance, and will use it appropriately within that range. Collected personal information will be used mainly for the following purposes.

  1. To confirm and deliver the products and services purchased or registered

    • To confirm applications for events and seminars, and to send emails

    • To confirm applications for e-mail delivery services and to deliver e-mails

    • To confirm registration for various services and to deliver telephone calls and e-mails

    • For billing, payment and confirmation of various products and services

    • To send rewards, etc. for cooperating surveys, etc.

    • To send prizes, etc. for prizes, etc. that you have applied for

  2. To provide and improve the products and services you use, and to develop new services

    • To improve the content of products, services, websites, etc. so that everyone can be more satisfied

    • To customize the content of products, services, websites, etc. to suit users

    • To investigate the level of satisfaction regarding information and products ordered by customers

    • To aggregate information obtained by statistically processing personal information and publish it as survey results

    • To understand the usage status of customers and use it to improve services and develop new services

  3. To deliver information related to the products and services we provide

    • To deliver information on products, digital content, various services, and other various services

    • To ask for cooperation in surveys and participation in various events, and to report the results, etc.

In addition, if there is a change in information that may interfere with the delivery of products or billing, such as names of municipalities, postal codes, names of financial institutions, expiration dates of credit cards, etc., among the collected personal information. In some cases, we may change the registered information.

The personal information we collect may also be associated with other information under our control. For example, we may check with our internal service management system, etc., to confirm that you are a service user.

Provided personal information will not be provided to a third party unless there is a legitimate reason such as when required by law or in any of the following cases.

  1. With your prior consent

  2. When disclosing as "statistical data" that cannot identify individuals

  3. When confirming the legitimacy of the user's bank account, credit card, etc. with a financial institution, credit card company, etc. when using a paid service or making a credit card payment for ordering products, etc.

  4. When entrusting the handling of personal information to a third party within the scope necessary to achieve the purpose of use

We will take necessary human and technical measures to prevent falsification, leakage, unauthorized access, etc. of personal information.

If we receive a request for disclosure, correction, deletion, or suspension of use of the personal data held by us from the person who provided the information, we will promptly process it as soon as it is confirmed that the person is the person, and comply with the law. We will do our best to respond as quickly as possible.


Regarding the regulations and operation manuals regarding the safety management of personal information that we have formulated, we will make efforts to maintain the safety management system by disseminating it to employees, etc. so that its effectiveness will continue, and taking measures such as reviews as appropriate. .

This basic policy does not apply to the handling of personal information for the purpose of reporting or writing as stipulated in Article 50, Paragraph 1 of the Personal Information Protection Law.

ChancestTechno Co., Ltd.'s stance on personal information protection when using the official website

ChancestTechno Co., Ltd. respects the privacy of our customers, and on our official website (hereinafter referred to as our website), we handle the personal information of users obtained through the website based on the following policy.


|Protection of personal information

All personal information provided by users who access our website will be protected and protected with appropriate safety measures to prevent leakage, loss, damage, and unauthorized access to these personal information.


In addition, we will respond to requests such as confirmation of the purpose of use, confirmation of registered contents, correction, etc. regarding personal information from users using appropriate methods.


In addition, we will comply with relevant laws and regulations and other norms regarding the handling of personal information, and will strive to continuously review and improve this privacy policy.

|Regarding the use of personal information

Personal information provided by users who access our website will not be provided to third parties or shared with third parties without the consent of the individual.


However, in the following cases, we may provide user information to third parties to the minimum extent necessary without obtaining user consent.


・When providing to a third party in the form of statistical information that cannot identify individuals for the purpose of research and analysis aimed at improving website usage trends and services provided

・When it is necessary to protect the life, health, property, rights, etc. of the user accessing the website and it is difficult to obtain the user's consent

・When a national institution or local public entity requests cooperation in order to carry out the affairs stipulated by laws and ordinances.


If we use personally identifiable information as part of a service that benefits our users, we will only do so with your consent and only on occasions such as:


・Sending notifications by e-mail to users who wish to use the services and functions provided by the Company's website, answering questionnaires, filling in forms for confirming purchase intentions of offered products, giving gifts, products, etc. in response to application for presents For the purpose of contacting and confirming the shipping of, those operations, and various inquiries.


In addition, if you wish to participate in an event advertised on our website, or in the case of an invitation gift plan, if you need to fill in multiple participants with one application, we will send a message to the applicant. For services such as sending a

If it is deemed necessary for the above shipping and communication related work, we may outsource that work to a third party who has signed a non-disclosure agreement with us for the purpose of protecting personal information.

(If you do not want to provide personally identifiable information, there is no particular problem in viewing the web screen, but you may not be able to participate in the services provided by our website or related advertisements, You may not be able to receive product information.)


|Data Retention Period


The website of ChancestTechno Co., Ltd. retains users' personal information beyond the period necessary for the purpose of collecting information in questionnaires, gift applications, etc., or beyond the period stipulated by applicable laws and related laws and regulations. It is not. When stored as a history of questionnaire information, it is treated only as statistical information excluding personal information.

|About the use of cookies


The website of ChancestTechno Co., Ltd. may use cookies.

A cookie is a small piece of information that a web server sends to your browser. The main purpose of using cookies is to enable our website to read the cookies stored on the PCs of everyone who visits our website and to efficiently provide services to customers who visit our website repeatedly. Cookies do not identify individual customers.


The purpose of using cookies is as follows.


・In order to identify the PC used by the person who accessed the site by the OS, browser type, IP address, etc., and to understand which page was viewed on that PC.
・In order to statistically process information obtained through the use of cookies (which does not identify individuals) and use it as materials for providing more effective information services.


By changing the settings of your browser, you can refuse to accept cookies or display a warning when cookies are received.


Most of the services on our website can be used even if your browser does not accept cookies. Please note that you may not be able to use the service itself.


|Personal information manager


ChancestTechno Co., Ltd. shall be responsible for managing the collected personal information.


|Scope of responsibility for privacy policy


At ChancestTechno Co., Ltd., we consider it very important to ensure the security of all user-related information that can identify an individual. When receiving personal information, we use industry standard SSL encryption technology and pay close attention. Unfortunately, however, guaranteeing 100% secure data transmission over the Internet can be difficult. Therefore, the Company cannot technically guarantee the complete safety of information transmitted by users at their own risk or information received through the Company's online services at this stage.


By using our official website, users are deemed to have agreed to our privacy policy. If you do not agree to this privacy policy, please refrain from using our website.


We also reserve the right to change this privacy policy as necessary.


In addition, our website may contain links to third party websites, but such third party websites are outside the scope of our control and this privacy policy does not apply. not. We encourage you to review the privacy policies of any website you visit, including those of these third parties.

Chancest Techno Co., Ltd.

​Representative Director Yuta Ina

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